Privacy policy

Privacy Policy

Last Updated: June 24, 2026

Welcome to Walkova. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Walkova collects, uses, stores, and safeguards your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

Order Information

  • Products purchased

  • Order history

  • Delivery preferences

  • Transaction details

Technical Information

  • IP Address

  • Browser type and version

  • Device information

  • Website usage data

  • Cookies and analytics data

Payment Information

Payments are processed through secure third-party payment providers. We do not store your complete debit or credit card information on our servers.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate regarding orders and customer support

  • Improve our products, services, and website experience

  • Send promotional offers, discounts, and updates (only if you opt in)

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze visitor behavior

  • Enhance shopping experiences

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

Walkova does not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Courier and delivery partners

  • Payment processing providers

  • Website hosting and technical service providers

  • Marketing and analytics services

These service providers are required to protect your information and use it only for authorized purposes.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Maintain business records

  • Meet legal and regulatory requirements

7. Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information where legally permissible

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take appropriate steps to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Walkova
Email: walkova7@gmail.com

We will make reasonable efforts to respond to your inquiries promptly.